Shipping cost is dependent on destination country, size of your package and cost of ordered goods. Free shipping is available for orders over 100 .

Estimate shipping cost:

We take great care in packaging our plants to ensure they arrive safely at your doorstep. Each plant is securely wrapped and cushioned to protect it from damage during transit. We also use specialized shipping methods that prioritize temperature control and minimize stress on the plants.

Additionally, we monitor weather conditions and choose the best shipping options to prevent exposure to extreme temperatures. If you have any concerns or specific instructions regarding your delivery, please let us know, and we’ll do our best to accommodate them! Your satisfaction and the health of your plants are our top priorities.

We’re sorry to hear that your package arrived with damaged goods. Please follow these steps to resolve the issue:

1. Document the Damage: Take clear photos of the damaged items and the packaging.

2. Contact Us: Reach out to our customer service team at info@onlyplants.si within 14 days of receiving your order. Include your order number, a description of the damage, and the photos you took.

3. Resolution Options: We will review your claim and offer a solution, which may include a replacement, refund, or store credit, depending on the situation.

Your satisfaction is important to us, and we’re here to help make things right!

we deliver to:

• Austria
• Belgium
• Croatia
• Czech Republic
• France
• Germany
• Hungary
• Italy
• Poland
• Slovakia
• Slovenia

We do not include the invoice in the package, we only send it to your order e-mail.

If you are looking for a specific specimen just let us know via e-mail info@onlyplants.si, we will do our best to find it for you!